2025

Design Awards Silver Winner - Ye Tian

Voyce – Democratizing AI Agent for Smarter Flight Booking

Entrant

Ye Tian

Category

User Experience (UX) - Voice Interaction UX

Client's Name

Country / Region:

United States

In a world that will soon be powered by large language models (LLMs), our usage of AI is no longer limited to chatbots, modern day AI agents can seemlessly learn our personal preferences through interaction and perform daily tasks on our behalf. Driven by this vision, we present Voyce, an AI agent that handles ones of the most mundane yet frustrating tasks in our life, flight booking.

Using LLMs, Voyce can understand human language, so you just need to talk to Voyce like she is your personal assistant. Instead of going back and forth between airline and credit card Apps, Voyce provides a singular and unified interface. Voyce transforms requests given in natural language into structured outputs, like JSON, and subsequently passes these outputs to function calling APIs provided by airlines and credit card companies. Therefore, by simply talking to Voyce, one can book flights, change seats, get credit card recommendations, and many more. Additionally, using retrieval augmented generation (RAG), Voyce can remember the users preference and provide increasingly streamlines experience as she interacts more with the user.

Looking ahead, Voyce will go far beyond flight booking—it will become an integral part of daily life. Through multimodal integration, including widgets and voice commands, she will seamlessly blend into digital experiences, eliminating the need for multiple standalone apps. By simplifying complex tasks, Voyce empowers users to work more efficiently, reduce digital fatigue, and foster healthier, more mindful technology use. Instead of being lost in endless app-switching and screen distractions, users can stay focused on what truly matters—from being productive to spending quality time with loved ones.

Credits

Ye Tian
UX Designer
Bolun Dai
Technical Consultant
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